Express Cabs

Express Cabs operates out of 8/N Satyajit Park. We’ve got a small office there where we coordinate all the drivers and handle the calls coming in. It’s a quiet enough area most of the time, which is nice when things get hectic with the phones. We started with just a couple of cars and it grew from there. Now we have more drivers out on the road every day. The office at Satyajit Park is where we keep the logs and take care of the paperwork. Running a cab service means there isn't really a closing time, someone is always awake to answer. We try to keep the cars in good shape, but with the roads being what they are, it’s a constant task of repairs and cleaning. My brother and I usually take turns watching the dispatch. We don't have any fancy apps or high-tech systems, just a phone and a notebook to write down the pick-up times and locations. It’s a basic way to do things but it works for us and our customers. People in the neighborhood know they can call us when they need to get to the station or the market. We don't put on airs about being a big company. We’re just a local service trying to keep the wheels moving for everyone. Sometimes a driver is late or a car breaks down, and we just deal with it.