New Era Industries, New Delhi

We operate out of Quarter 162 in Sector 12, R K Puram. It’s a government-style residential area in New Delhi-22. Not the kind of place you’d expect to find New Era Industries, but it works for us. The space is basically one large room we converted into an office and storage area. It’s a bit cramped with all the paper files we keep. We should probably go digital, but we like having things written down. The area is quite green, which is nice when we take our lunch outside. There are monkeys around sometimes, so we have to keep the windows shut tight. It’s a bit of a funny place to work, but we’ve made it home. We have an old computer that takes forever to start up, so we usually turn it on first thing and then go make tea. By the time the tea is done, the computer is ready. We deal with people all over India, but mostly it's just local coordination. We don't have a big team. Just a couple of people who have been with us for years. We know each other's families and how we like our tea. It’s very informal. If someone needs to leave early for a wedding, they just go. We don't have strict rules. We just make sure the work gets done before the day ends. That's the main thing around here.