We are set up at 5A-28 on Ansari Road in Darya Ganj. If you’ve ever been to this part of Delhi, you know how crowded it gets with the rickshaws and the delivery carts. Our shop is right in the middle of all that noise. We’ve been here for years, and the walls show it a bit. We have boxes stacked pretty high because we try to keep a lot of stock on hand. It’s easier than waiting for a delivery when someone walks in needing something specific. The space is a bit narrow, so you have to watch your step. We don’t have a fancy showroom. It’s more like a storeroom where we also happen to do business. We spend a lot of our time answering the phone and writing out bills by hand. It’s just the way we’ve always done it. Sometimes the power goes out for a bit, but we just keep going. We know most of the other shopkeepers around here. We share tea and complain about the traffic together. It’s a community. We don’t really bother with websites or social media much. Most of our customers have been coming to us for a long time. They know we have what they need and they know where to find the shop. It’s a simple, honest way to run a business in a very busy city. We just open up and see what the day brings each morning.
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