Eta, Melco

Our office for Eta, Melco is based right here in Chennai, Tamil Nadu. We are in the 600 005 postal area, which is an older and quite crowded part of the city. It is a bit of a trek to get here in the morning with all the traffic, but we have been in this spot for a long time. We handle things related to engineering and elevators, mostly focusing on the technical side of keeping machines running. The office is not very big and it is often filled with spare parts or old manuals that we still use. We don't have a corporate office feel at all. It is more like a workshop where we also do our billing and phone calls. It gets really hot in the summer, even with the ceiling fans spinning at full speed, but that is just life in Chennai. We are a small group of people and we mostly just focus on getting the work done for the day. We don't use any big words to describe what we do. We just show up, check the schedules, and send our technicians out to where they are needed. Most of our customers have been with us for years because they know where to find us and they know we will answer the phone. We take our lunch breaks together and usually talk about local news or the weather. It is a simple way of working, and it has served us well over the years.