Regency Tours Pvt Ltd

You can find us at 120-121 in the Desh Bandhu Gupta Market. Karol Bagh is a hectic place to work, but being in the market means we are right in the middle of everything. Regency Tours has been in this spot for years, and the office looks like it. We have stacks of brochures and old ledgers, and there is always a hum from the ceiling fans. We don't have those fancy automated systems that some big companies use; we still prefer talking to people and writing things down. It’s a lot of answering questions about bus timings, train seats, and hotel bookings. The tea guy comes by twice a day, and that’s usually when we take a short break from the phones. It’s a small team, mostly just us who have lived in Delhi our whole lives. We know the routes and the shortcuts because we’ve traveled them ourselves. Sometimes the market gets so crowded it's hard to walk, but that’s just how it is here. We aren't trying to be the biggest agency out there, just trying to help people get where they need to go without too much trouble. It’s a bit messy and loud sometimes, but we like the pace of the market. People come in with all sorts of travel problems, and we just sit down and try to figure it out for them, one person at a time, until the day ends.