Max Healthcare, Saket, New Delhi.

We are over at 13-B, Nabha House, which is part of the Max Healthcare setup here in New Delhi. It’s a busy place, as you can imagine. Healthcare isn’t just about the big machines; it’s about all of us here trying to keep things organized. The office gets quite hectic, with phones ringing and people coming in and out all day long. We have a lot of files to keep track of, and sometimes it feels like we’re drowning in paper. My chair has a bit of a wobble to it, but I’ve learned how to sit so it doesn't bother me much. We talk to families and patients, and sometimes the stories are heavy, so we try to be a bit quiet and helpful. It’s not like a regular office where you just sell things. Here, people are usually worried, so we try to get the admin stuff done fast so they don't have to wait. The Nabha House location has its own history, and being part of the Saket network means we’re always connected to the bigger hospital. We eat our lunch quickly in the small breakroom when we get a chance. There is always someone needing something, whether it’s a form filled out or a direction to the right department. We just do our best to keep the wheels turning without making too much of a fuss about it. It’s important work, even if it’s just the paperwork side of things. We focus on getting patients through their visits smoothly.