New India Hotels & Resorts Pvt Ltd, Bangalore

Our office is located at number 38, Vinayaka Nilay, on 4th B Main in Chikkabommasandra. It is tucked away in the Yalahanka area of Bangalore, near the Gkvk Post. This isn't one of those big fancy hotel lobbies you might expect when you hear the name. It’s where the administrative side of New India Hotels & Resorts happens. We spend a lot of time on the phone or looking at booking schedules on old computer monitors that flicker sometimes. Bangalore traffic makes getting around a bit of a nightmare, so we end up staying late quite often. Chikkabommasandra is a growing neighborhood, and we have seen it change a lot over the last decade. We manage different properties, but this little office is our home base. It’s usually cluttered with keys, invoices, and half-empty water bottles. We aren't corporate types who wear suits every day. We’re just regular people trying to keep the guests happy and the rooms clean. Sometimes things go wrong, like a pipe leaking or the internet cutting out at the worst moment, and we have to scramble to fix it. We don't have a grand mission statement on the wall. We just want to make sure the beds are made and the lights are on. It’s a lot of mundane work behind the scenes, but we are used to the rhythm of it by now. We just take it day by day.