Zain Refratek

Our place is tucked away at B- 4/10 in Vijay Vital Nagar. It’s a bit of a local spot, not one of those massive industrial parks you see on the outskirts. We’ve been operating from here for a while, and the neighbors all know us by now. It’s a bit different working in a neighborhood like this compared to a big factory zone. You hear the local kids playing or people heading to the market while we are busy inside with our equipment. The space isn't huge, but we make it work by keeping everything organized in our own way. It might look a bit cluttered to an outsider, but we know exactly where every tool and part is kept. Most of the work involves a lot of patience and steady hands. We don't have a big marketing team or anyone sitting at a front desk waiting for calls. Usually, it’s just one of us wiping our hands on a rag to answer the phone when it rings. We take pride in just being a small part of the local economy here. Some days are slow and we spend time cleaning the shop, and other days we are working late into the evening under the shop lights. It’s a simple routine, but it suits us just fine. We just want to do the work, keep things running, and make sure we don't cause too much of a ruckus for the people living nearby.