Sushila Netralay

We are located at 8 Bansilalnagar. It is a quiet residential street, which is nice because it doesn't have the constant roar of the main road traffic. We do eye checkups and help people with their vision needs right from this spot. Since we are in a neighborhood, many of our patients are just our neighbors who walk over when they have a problem with their eyes. The building is simple and doesn't have any big, flashy signs out front. We have a small waiting room with a few chairs and some plants that I try to keep alive. It feels more like a home than a sterile medical office. I think that helps people feel less nervous when they come in. We’ve been in Bansilalnagar for a long time, so we’ve seen the kids here grow up and start bringing their own children in for eye tests. It’s a small operation, usually just one or two of us working at a time. We don't have a receptionist, so if we are busy with a patient, you might have to wait a minute for us to come to the front. We take our time with everyone to make sure the prescription is right. It’s a peaceful way to run a business. We like the slow pace and the chance to really talk to people. Sometimes we spend more time chatting than actually doing the exams, but that is just how things are in a small place like this.