Sms Retail Service is situated in Mahipalpur, very close to the Labour Chowk. If you know that area, you know how crowded and loud it gets with all the people and traffic. We have been here for a while now, handling various retail needs for the folks who live and work around the chowk. It’s a small operation where we manage everything ourselves. We spend most of our time dealing with suppliers and making sure our inventory is what it needs to be. The space is a bit tight because we try to keep as much as we can on hand. We don't have a big corporate structure or managers. It’s just us behind the counter or in the back organizing the boxes. Sometimes the noise from the street makes it hard to talk on the phone, but you get used to it after a few months. We see all kinds of people every day coming through Mahipalpur. We don't do much in the way of marketing or big signs. Most people just know we are here because they walk past us every day on their way to work. We try to keep things simple and just focus on getting the daily tasks done. It’s a lot of standing on your feet and moving crates around. We just hope to keep the shop running smoothly and serve the local crowd without too much fuss.
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